Welcome to UBT Express.
You (visitor) are bounded by the following terms and conditions for booking order at UBT Express:
- The rate lists on this website are for sample use only. They might or might not be updated regularly due to change in fuel charges and other updates.
- The higher of actual or volumetric weight will be considered for creating a final invoice that you will be charged for.
- In case you send items that are prohibited by international courier, you have to pay return charges as quoted by UBT Express, else it will be seized.
- The final weight being verified by operations team of UBT Express will be the final weight that you will be charged for.
- Depending on types of goods you are sending, it might attract duties which need to paid by consignee/receiver.
- We have third-party pickups through FedEx, so please make sure that you don’t mention any international address on the package. In case you do, your parcel will be sent to the international country on undiscounted charges, you will be bound to pay official charges for international delivery.
- There might be delays in delivery due to strict customs procedures in some countries and for the delays, UBT Express should not be held responsible.
Customs Departments have complete rights to review the items carefully.
- For security reasons, UBT Express checks each and every item before dispatching it your destination country.
- Any expenses incurred due to customs, broker’s fee, or any other related expenses will be incurred by consignee/sender and UBT Express have no financial interest in them or should be held responsible for it.
- There are some areas where we don’t provide service and rely on the third party. Charges will be extra for those particular locations.
- UBT Express delivers support through WhatsApp, Call, Email, Live chat and social media. If you find any of them distracting, kindly email at email@example.com to unsubscribe from further updates.
- Packaging is free only if the pickup is from Delhi
- Your packages are connected through Delhi (domestic pickup) to your destination country
- Repackaging of parcels will be done if necessary. Repackaging costs vary depending on the type and the weight of the goods. You are bound to pay the repackaging costs, else it will be returned and for that, you need to pay return charges.
- Repackaging might increase the weight of parcel which would be lead to higher costs which need to born by the sender.
- UBT Express has the complete authority to seize illegal shipments and register a case against the sender.
- UBT Express asks for personal information and ID proofs to maintain records and forward to the carrier company. Your information is safe with us and we won’t share it with anyone else without your consent.
- Courier Booking Charges are non-refundable in-case the cancellation is done by the customer.